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Clients Captive Portal Certificate Error

Dears,

Users when they are accessing the Captive Portal ( Web Authentication ) , there was Certificate Error "Not Secure " ,how to solve this certificate error any ?, I followed with some steps but still same issue anyone have the Video with more details please ?

All the best

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0 Raphael Alganes over 1 year ago

Hello Ahmed,

Thanks for reaching out to Sophos Community and hope you are well.

May I confirm if this is the KB guide you are following: https://support.sophos.com/support/s/article/KB-000033587?language=en_US

This is caused by the self signed certificate of SWA not being trusted by the machine's browser.

Thanks for your time and patience and thank you for choosing Sophos.

Cheers,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Raphael Alganes over 1 year ago

Hello Ahmed,

Thanks for reaching out to Sophos Community and hope you are well.

May I confirm if this is the KB guide you are following: https://support.sophos.com/support/s/article/KB-000033587?language=en_US

This is caused by the self signed certificate of SWA not being trusted by the machine's browser.

Thanks for your time and patience and thank you for choosing Sophos.

Cheers,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
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0 Ahmed Deban over 1 year ago in reply to Raphael Alganes

Dear Raphael Alganes

Hello ,

Thanks you for your replied , I tried to download the certificate , But the File destination SecurityAppliance_SSL_CA.pem , Is not compatible with Windows as We don't have DC for applying the cert. Policy . In addition what about the Mobile We need best practice for the SSL Certificates with steps ..

Thanks
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