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SSL Certificate import not working

FelixRüll

Hello,

when trying to import a new PKCS#12 certificate using the GUI following german error message is displayed: Die VPN-ID muss eine E-Mail-Adresse sein

In English: The VPN-ID has to be an e-mail-address.

Using the method Upload there is no possibility to set a VPN-ID. I am using firmware version 9.402.

Is this a bug and do you have a solution?

Thank you



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  • 0

    Hi,

    internally the VPN ID is just a copy of the 'Subject' field of the certificate.

    Maybe you haven't  correctly defined the field 'emailAdress' in the Subject of the certificate.


    I would suggest that you have a look at your certificate and compare it to the standard.
    If you can't find anything unusual, I would open a support ticket.

    Best,
    Sabine

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  • 0

    Hi,

    internally the VPN ID is just a copy of the 'Subject' field of the certificate.

    Maybe you haven't  correctly defined the field 'emailAdress' in the Subject of the certificate.


    I would suggest that you have a look at your certificate and compare it to the standard.
    If you can't find anything unusual, I would open a support ticket.

    Best,
    Sabine

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