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Session timeout does not work for OWA

Session timeout does not work as expected when publishing Exchange Outlook Web Access with Webserver Protection

Does anybody share that problem too?

I found solutions in KBs of other vendors. Two of them includes a list of URLs that are ignored in the calculation of the Inactive Session Timeout. So that make sense in my mind.
Anybody know a workaround or how to handle that with the UTM?

Best regards

Alex

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Alexander Busch over 2 years ago in reply to Alexander Busch +1 verified

OK, half of a year is over with no result or information on that. I wonder if I'm the only person missing that functionality. But it can be stated, Webserver Protection doesn't work with Exchange OWA regarding…

0 emmosophos over 3 years ago

Hello Alex,

Thank you for contacting the Sophos Community.

Would you mind sharing the KBs you found, so I can talk to a colleague about this. I haven't heard of this issue before in the UTM.

What Exchange Server do you have?

If it is 2016 have you followed this KB just to confirm your configurations are correct.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
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0 Alexander Busch over 3 years ago in reply to emmosophos

Hello Emmanuel,

yes, it's an Exchange 2016. And I can confirm I followed KB 131787.

First one from Citrix: https://support.citrix.com/article/CTX233146

Second one MS: https://support.microsoft.com/de-de/help/2621269/session-timeout-does-not-work-as-expected-when-publishing-exchange-out

Best regards

Alex

P.S. I am very keen on your results.

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0 Alexander Busch over 2 years ago in reply to emmosophos

Any Update on that topic?

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0 Alexander Busch over 2 years ago in reply to Alexander Busch

No update on that?

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+1 Alexander Busch over 2 years ago in reply to Alexander Busch

OK, half of a year is over with no result or information on that. I wonder if I'm the only person missing that functionality. But it can be stated, Webserver Protection doesn't work with Exchange OWA regarding session timeout. I'll close my internal ticket here, finished.

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