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OTP OWA/ECP Logoff: Alert "To logoff, please close every Browserwindow"

Peter Leibling over 5 years ago

Hello,

i use OTP (Basic Auth) with OWA/ECP and it works very well - but there is one problem.

When i want to logoff the OWA or ECP, i get the Error (Translatet by me, it is in German):

Logoff, to logoff please close every Browserwindow.

Is it possible that i use the logoff function? Or is not usable in this constelation?

Thanks a lot for your help :).

Screenshot:

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0 BAlfson over 5 years ago

Hallo Peter,

What is the context of this message? Does it come from OWA or the browser?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Peter Leibling over 5 years ago in reply to BAlfson

Hi Bob,

thanks for your answer, i think it comes from OWA - it's in the Webdesign of the Page and not an Dialogbox.

Do you have an Idea?!?

Thanks a lot for your help.
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0 BAlfson over 5 years ago in reply to Peter Leibling

Interesting, Peter... If it's from OWA and you just close the other windows opened in OWA instead of all browser windows, can you then log off?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 PeterLeibling over 5 years ago in reply to BAlfson

Thanks for your fast help Bob.

This is the problem, there is no other Windows or Browser or Element opened.

I close every Browser > open Chrome (Edge and Firefox the same Problem!) > open https://remote.leibling.de > open username + password + pin > it opened my OWA Site > i cklick directly on logoff (no opening other elements) > all the time the same error.

When i use the original template from sophos utm i get the same error.

If i disable the OTP, OWA works perfect and i get not the error.
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0 BAlfson over 5 years ago in reply to PeterLeibling

I can't think of anything in UTM that might cause this, Peter - have you tried to find this problem in a Microsoft forum?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 PeterLeibling over 5 years ago in reply to BAlfson

Hi Bob,

not at this time - i will ask in a MS Forum.

Thanks for your help.
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0 PeterLeibling over 5 years ago in reply to BAlfson

Hi Bob,

not at this time - i will ask in a MS Forum.

Thanks for your help.
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0 PeterLeibling over 5 years ago in reply to PeterLeibling

Sound that is normal, the complete Windows has to be closed for logoff. Is the same at KEMP reverse auth Solutions (wrote in the comments):

https://www.frankysweb.de/exchange-2016-und-sophos-utm-9-4-mit-reverse-authentication/
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