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IPSec VPN keeps down after DSL lines reconnects...

zaphod over 8 years ago

i run several ipsec tunnel for years without any problems... all runs fine with 9.355-1

since the update to 9.402-7 all ipsec tunnels are down every morning.

i checked the ipsec-logs and found out that after my dsl-lines reconnect the tunnels will not come up again.

i have to turn them off and on and then all works....

anyone can help?

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0 sachingurung over 8 years ago

Hi,

Please post IPsec logs.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 zaphod over 8 years ago in reply to sachingurung

Hi Sachin,

we have posted some logs and more and more users report the same problem.

Seems to be a firmware-bug isnt it? will it be fixed and when?

Can we get a hotfix from support for this or will it be in next GA-Update?

greets

zaphod
___________________________________________

Home: Zotac CI321 (8GB RAM / 120GB SSD) with latest Sophos UTM
Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...
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0 HerrnJan Riemenschneider over 8 years ago in reply to zaphod

From Sophos I get this Number for the problem NUTM-4173
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0 sachingurung over 8 years ago in reply to HerrnJan Riemenschneider

Hi All,

This is bug NUTM-4173. A fix will be provided in next firmware release.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 ipzipzap over 8 years ago in reply to sachingurung

When will Sophos release a fix? We are waiting!

Restarting VPN every night is way beyond annoying. [:@]
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0 zaphod over 8 years ago in reply to ipzipzap

agree !!

greets

zaphod
___________________________________________

Home: Zotac CI321 (8GB RAM / 120GB SSD) with latest Sophos UTM
Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...
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0 von RodenDirk over 8 years ago in reply to sachingurung

Hello,

"FORUM THREAD QUESTION: SOLVED" ?

Nothing is solved! You post that Sophos fix this in next firmware release.......when is next? ....date?.....

In my case, i fix this with a cron job every night after reconnect of DSL -Lines. The UTM reboots 3 minutes after reconnect,

which is only possible because at night we have no critical connections.
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0 zaphod over 8 years ago in reply to von RodenDirk

agree.. chanced that back to unsolved.. its not solved for me at all....

greets

zaphod
___________________________________________

Home: Zotac CI321 (8GB RAM / 120GB SSD) with latest Sophos UTM
Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...
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0 zaphod over 8 years ago in reply to von RodenDirk

agree.. chanced that back to unsolved.. its not solved for me at all....

greets

zaphod
___________________________________________

Home: Zotac CI321 (8GB RAM / 120GB SSD) with latest Sophos UTM
Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...
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