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Uninstalling Endpoint Protection fails with "The MSI Terminated Unexpectedly".

I am in the trial period for Sophos Cloud Endpoint. I am trying to uninstall the client from a Windows 10 machine and the uninstallation fails with the following message:


"Uninstallation failed. The MSI terminated Unexpectedly"


Are there any logs that could help me determine why the MSI is failing? Has anyone else encountered this problem?

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  • Jim, try a Google on uninstall endpoint win 10

    And, if one of those two articles doesn't help you, try one on: uninstall endpoint win 10

    Please let us know what worked for you.

    Cheers - Bob

    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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