(Read-Only) UTM-Managed Endpoint very slow downloads the Endpoint Agent - Installation Package 30-60 min...

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very slow downloads the Endpoint Agent - Installation Package 30-60 min...

VladimirChalnik over 8 years ago

in the last few days there is a problem with the server of sophos ?!
very slow downloads the Endpoint Agent - Installation Package 30-60 min...

and installing the package is extended for 3 hours, is unrealistic ...

it test speed of my internet

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0 sachingurung over 8 years ago

Hi Vladimir,

After receiving your DM, I installed the client in 3 systems and had no problem installing them. Can you try the install from a different WAN network to see if ISP is blocking the connection?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 8 years ago

Hi Vladimir,

After receiving your DM, I installed the client in 3 systems and had no problem installing them. Can you try the install from a different WAN network to see if ISP is blocking the connection?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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0 VladimirChalnik over 8 years ago in reply to sachingurung

thanks for your reply.

Then I became interested in this problem even more))

I made the installation of the home, from work and using mobile Internet - the same.

what address accesses agent to download the update?
maybe I can like something to check?
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