Hi there,
We use Symantec Backup Exec 2015 and this backs up our Windows 2012 R2 server perfectly well - However since installing the standalone Sophos Endpoint 10.6 client, the backup always fails to back up the system state due to "access denied".
Ive tried turning the On Access Scanning off to no avail. Ive tried creating registry keys to pass credentials, ive added the user to domain admins, local admins, enterprise admins, but nothing seems to work. Ive uninstalled and reinstalled the AV twice now. UAC and firewall have always been switched off too.
I appreciate that I am stuck between sophos and symantec backup exec on this, but it is definitely the antivirus which is causing my backups to fail.
the only option i have left is to uninstall the standalone client and install the Sophos Enterprise Management console and then deploy the endpoint to itself but i cant see why this will make any difference. Im really hoping someone has seen this before? hope you can help.
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