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No blocking websites

VladimirChalnik

Hi

UTM 9.4

I have installe the Endpoint Agent on my notebook from home.

Endpoint Protection Status

I see my notebook on UTM,

Endpoint Protection

Computer Management > i enable the web control.

In Manage Groups > web control: enable

Web Protection

In Web Filter Profiles > add new profile (Allowed Networks: internal network, operation mode: transparent mode, Allowed endpoint groups: default)

Filter action > Default content filter action > Websites > Block These Websites > i add ngs.ru (for example)

But, this website no blocking...

If i go to  Manage Groups > web control: and change to disable

connect the notebook to network from UTM, the website is blocking



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  • 0

    Hi All,

    Verify the following information:

    > Sophos Endpoint Agent is installed with Administrator rights.

    > No exception policy is configured in the web protection. 

    > Check the live logs for endpoint protection and verify if the UTM is able to connect with the Live Connect servers. Post the logs here.

    > Refer https://community.sophos.com/kb/en-us/11056 and verify if the endpoint protection on the system is up2date.

    Please provide me these details before we proceed further.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • 0

    Hi All,

    Verify the following information:

    > Sophos Endpoint Agent is installed with Administrator rights.

    > No exception policy is configured in the web protection. 

    > Check the live logs for endpoint protection and verify if the UTM is able to connect with the Live Connect servers. Post the logs here.

    > Refer https://community.sophos.com/kb/en-us/11056 and verify if the endpoint protection on the system is up2date.

    Please provide me these details before we proceed further.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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