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Unable to download endpoint package from link in webadmin

The link shown in Endpoint protection - computer management - deploy agent doesn't work and no download happens.
Same when I replace the word slim with full.

The error shown (on a computer with endpoint already installed) (see attached picture).

Is this a temporary issue on Sophos' side?
On another UTM I manage the link is working, this one is pointing to another server however.


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  • It's been several weeks now but I haven't been able to either download the package or switch off (and delete data) endpoint protection.
    All the time it's still displaying Liveconnect is disabled.

    Is there anyone who can tell me whether it is possible to completely stop endpoint protection deleting current data using cc in the ssh shell?

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

  • I have solved my problem, see also this thread community.sophos.com/.../77028


    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

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