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Unable to download endpoint package from link in webadmin

The link shown in Endpoint protection - computer management - deploy agent doesn't work and no download happens.
Same when I replace the word slim with full.

The error shown (on a computer with endpoint already installed) (see attached picture).

Is this a temporary issue on Sophos' side?
On another UTM I manage the link is working, this one is pointing to another server however.


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Parents
  • Unfortunately that is not the issue; it was working before (altough I had a similar thing a few months ago) and stopped again somewhere in the last week.
    I did however add the exception, but the problem stays (also on currently unprotected clients from unprotected network (eg. mobile phone internet) cannot download from the link in webadmin.
    It is btw also listed as: "Sophos Liveconnect is disabled"

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

Reply
  • Unfortunately that is not the issue; it was working before (altough I had a similar thing a few months ago) and stopped again somewhere in the last week.
    I did however add the exception, but the problem stays (also on currently unprotected clients from unprotected network (eg. mobile phone internet) cannot download from the link in webadmin.
    It is btw also listed as: "Sophos Liveconnect is disabled"

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

Children
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