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Sophos Enpoint Protection UTM Edition isn't updating any more

Hi all,

since 31.08.2018 I don't get updates for Sophos Endpoint Protection any more. The update log shows the following errors:

Zeit: 28.09.2018 06:50:36
Meldung: AutoUpdate abgeschlossen
Modul: SophosUpdate
Prozess-ID: 11336
Thread-ID: 7384

Zeit: 28.09.2018 06:50:36
Meldung: Download-Phase abgeschlossen
Modul: Update
Prozess-ID: 11336
Thread-ID: 7384

Zeit: 28.09.2018 06:50:36
Meldung: FEHLER:   Endpoint Security and Control konnte nicht von Server Sophos heruntergeladen werden
Modul: Update
Prozess-ID: 11336
Thread-ID: 7384

Zeit: 28.09.2018 06:30:53
Meldung: Download von Produkt Endpoint Security and Control vom Server Sophos
Modul: Update
Prozess-ID: 11336
Thread-ID: 7384

Zeit: 28.09.2018 01:30:16
Meldung: ***************          Sophos AutoUpdate gestartet          ***************
Modul: SophosUpdate
Prozess-ID: 11336
Thread-ID: 7384

This issue is happening on 5 of 8 running systems. The agents are connected properly to the UTM. The license is valid until July 2020 and there 10 of 12 agents installed.

How can I solve this issue?



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