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SD RED 20 System LED won't light up, so won't boot

Hello all,

I have a SD RED 20 which, when I connect it to the power source, just does nothing. The power LED is green, but not even the status LED is coming up. I tried to reset it (short press and 10 second press of reset button), but nothing happens. It also doesn't matter if WAN is connected or not. Does anyone have aother idea what to do or must I just bury it?

Thanks for any advice.

Heiko

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0 Vivek Jagad 3 months ago

Hi Heiko Elbers ,

Thank you for reaching out to the community request you to please create a Technical support case.

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Vivek Jagad 3 months ago

Hi Heiko Elbers ,

Thank you for reaching out to the community request you to please create a Technical support case.

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

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