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On Prem Exchange to Office 365

Hello,

 

I just placed the UTM 9 onsite at the weekend and we had one user left on the on prem exchange. We are now facing problems with them being able to send/recieve email and I can't migrate them as I am getting this error when trying to do the migration. Has anyone had this problem and what is the fix?

 

 

 

All the O365 IP's are added to the firewall

DNAT rule is in place Any -> 25 & 587 -> external WAN (Network)

Firewall rule allowing it all through as well (Any ipv4, onprem exhange and EOP -> 25,443,587 -> Any ipv4, on prem exchange, EOP



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  • Hi Ciara and welcome to the UTM Community!

    You should do #1 in Rulz to eliminate the possibility that this has anything to do with the UTM.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA