Sophos UTM 9 Update

Question

Hi all, 
 Our client want us to update their Sophos UTM 9. It is too outdated. This is what I got from log : 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 3. main::perform_work:950() auisys.pl 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 4. main::auisys_prepare_and_work:555() auisys.pl 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 5. main::top-level:32() auisys.pl 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: |========================================================================= 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: id="371F" severity="error" sys="system" sub="up2date" name="Fatal: Could not extract tar from gpg: 'Not enough space to unpack package'" status="failed" file="/var/up2date//sys/u2d-sys-9.107033-108023.tgz.gpg" action="install" package="sys" 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 1. main::alf:70() auisys.pl 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 2. main::perform_work:953() auisys.pl 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 3. main::auisys_prepare_and_work:555() auisys.pl 2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 4. main::top-level:32() auisys.pl 
 
 In this case, I can see it is out of space and caused the update pack couldn't unpack to update the UTM 9. Is it possible to increase the space size? 
 
 Thanks 
 Razzif

sachingurung · Answer

Hi Razzif, 
 The UTM stores Up2Date packages in the directory /var/up2date/sys which is in the / root partition hence, it can be fully occupied if the UTM downloads many Up2Date packages. Run the df -h command to check the free space in each partition. 
 You may need to free the up2date/sys directory and manually update the UTM. The easiest way is to take a backup and update the UTM manually by downloading the up2date file from FTP. 
 Thanks

sachingurung · Answer

That shows that the / root partition is full. Move half of the files in the /var/up2date/sys/ directory to /var/log/up2datesys/ as the /var/log directory has free space. To do that run the command: 
 1. mkdir /var/log/up2datesys;  
 2. mv /var/up2date/sys/* /var/log/up2datesys/;  
 3. Now remove some file from up2datesys/ to /var/up2date/sys/ and run: 
 auisys.plx 
 Repeat the steps 2 & 3 until all the moved files are removed and installed. 
 Hope that helps.

BAlfson · Answer

Sachin's suggestion on the prior page is faster and easier: 
 
 Run dh -f to find a partition with adequate space to hold the Up2Date files temporarily. 
 Move the Up2Date files to a new sub-directory created in the partition you chose.
 
 cd /var/up2date/sys 
 mkdir /var/log/up2datesys 
 mv * /var/log/up2datesys

Move a few of the oldest files back to /var/up2date/sys from the new sub-directory.
 
 mv /var/log/up2datesys/u2d-sys-9.1* ./

Apply those Up2Dates ( /sbin/auisys.plx --rpmargs --force ). 
 Move a few more of the oldest files back to /var/up2date/sys from the new sub-directory.
 
 mv /var/log/up2datesys/u2d-sys-9.2* ./

Apply those Up2Dates ( /sbin/auisys.plx --rpmargs --force ). 
 Etc with 9.3 and 9.4. 
 Remove the empty sub-directory ( rd /var/log/up2datesys ). 
 
 Cheers - Bob