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I have a problem with my UTM as it cannot update and I have out of day my patterns.

bkaxe
Astaro 110/120 

Hi all,

I have a problem with my UTM as it cannot update and I have out of day my patterns. 

Firmware version: 9.210-20
Pattern version: 75078


-----------
2015:02:05-21:42:31 axeman auisys[17338]: 2. main:[:P]erform_work:1166() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 3. main::auisys_prepare_and_work:560() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 4. main::top-level:37() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: |=========================================================================
2015:02:05-21:42:31 axeman auisys[17338]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="aptp"
2015:02:05-21:42:31 axeman auisys[17338]:
2015:02:05-21:42:31 axeman auisys[17338]: 1. main::alf:75() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 2. main:[:P]erform_work:1212() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 3. main::auisys_prepare_and_work:560() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 4. main::top-level:37() auisys.pl
----------------------------------------------------------------------------
Regards,
Costa


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Parents
  • 0
     Wingman suggested me to change the version of astaro by editing /etc/version.

    That would not have helped you with the problem you had, and wingman would know that, so there must have been a misunderstanding.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
     Wingman suggested me to change the version of astaro by editing /etc/version.

    That would not have helped you with the problem you had, and wingman would know that, so there must have been a misunderstanding.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    That would not have helped you with the problem you had, and wingman would know that, so there must have been a misunderstanding.

    Cheers - Bob




    Hi Bob

    Let me state the exact procedure followed. it seems that astaro had stuck to version 9.210-20 and bkaxe was unable to update the latest firmware( multiple error logs within system and up2date log). As there were issues updating even patterns (IPS,av etc) I've suggested to change the version to 9.209008 via /etc/version (bkaxe is a home user) in order to verify that updates work with no issues. Once that happened we used the procedure bake described below to initiate update to 9.3x firmware (at the moment the user has the latest firmware)

    long story short....the /etc/version change was more of a troubleshooting step rather than a necessary in order to complete the work [:)]
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