Hi, I recently (a week ago) created a central account and set up a SW SFOS for my home. The firewall is working but I don't see My Products->Wireless in central portal admin so I cannot register my AP15 to register and configure wireless.
That's not true. AP15 can absolutely be managed in central. More importantly, I'm asking about the ability to manage all wireless in central given I do not have the wireless tab/option under my products list.
This should not have been moved outside of Central given it is an issue with sophos central. Furthermore, please see the attached screenshots proving there is no option to manage any wireless from my sophos central dashboard.
No option under My Products
My friend's Home central dash clearly showing Wireless option under My Products:
And lastly, as you can see AP15 is compatible (after firmware upgrade) with Central wireless:
That's not true. AP15 can absolutely be managed in central. More importantly, I'm asking about the ability to manage all wireless in central given I do not have the wireless tab/option under my products list.
This should not have been moved outside of Central given it is an issue with sophos central. Furthermore, please see the attached screenshots proving there is no option to manage any wireless from my sophos central dashboard.
No option under My Products
My friend's Home central dash clearly showing Wireless option under My Products:
And lastly, as you can see AP15 is compatible (after firmware upgrade) with Central wireless:
No wireless option. And if I go to request a free trial here: https://www.sophos.com/en-us/products/secure-wifi/free-trial I get a notice that I already have a central account for the email and therefore I cannot have a free wireless license.
In addition I tested creating a new account using a different email and upon activation there is no wireless license included nor can I add one from the Free Trials menu...Something has changed or is broken internally here.
