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Cannot add new AP6 to a floorplan in Site on Sophos Central - "AP6 not available at this time"

After adding a new AP6 access point to my site on Sophos Central, I tried to add the AP to the floorplan, and it is greyed out and says "AP6 not available at this time". Seems really odd that this is not available...how different could it be from the simulated AP already provided?



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[edited by: Raphael Alganes at 2:17 PM (GMT -8) on 12 Jan 2024]
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  • While trying to place a new AP6 in the floorplan of our site on SC, I get the message that AP6 not available at this time.  On the linked url, it says that AP6 access points can be added to the site, but I don’t know why that would mean they cannot be placed in the floorplan.  

        

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