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802.1x authentication and user records

Hi,

We recently moved our Wi-Fi management to Sophos Central and configured WPA2 Enterprise authentication too. Everything seems to work well, except that we are unable to see user records under "Live Users" on the Sophos Firewall. Is this by design or am I missing something?

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0 Vivek Jagad over 2 years ago

Hi Mayuresh,

Thank you for your query, what is the authentication method are you using for the WiFi Clients ?
Earlier via which client type they were showing live under the live user list of the Sophos Firewall ?

==========

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Vivek Jagad over 2 years ago

Hi Mayuresh,

Thank you for your query, what is the authentication method are you using for the WiFi Clients ?
Earlier via which client type they were showing live under the live user list of the Sophos Firewall ?

==========

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel

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