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Unable to move AP15 from XG 18.5 MR2 to Central

Due to a bug on XG version, I need to save the 2 APs I bought this year from the trash. AP gets an IP, it has a correct DNS configured. AP has been removed from XG console (even in pending) and wireless setting is disabled.

I created a proper firewall rule, so all ports are open for the moment and HTTPS is disabled. I can see only NTP traffic and nothing more in XG log viewer. Any idea?

Thanks

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lferrara over 2 years ago in reply to LuCar Toni +1

I fixed the issue on my own using logic. This is another demonstration that XG does not properly things. I disabled even apd service on XG, nothing. I performed all the steps as discussed in several central…

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0 LuCar Toni over 2 years ago

Likely the AP still has the config and continue to broadcast. There is a option in SFOS to still broadcast.

You could reset the AP with the ZAP tool. support.sophos.com/.../KB-000039314

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+1 lferrara over 2 years ago in reply to LuCar Toni

I fixed the issue on my own using logic. This is another demonstration that XG does not properly things. I disabled even apd service on XG, nothing. I performed all the steps as discussed in several central wireless KBs but you missed one case. Good luck!
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0 LuCar Toni over 2 years ago in reply to lferrara

How did you fix it?

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0 lferrara over 2 years ago in reply to LuCar Toni

Reset the AP is the other solution.
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0 LuCar Toni over 2 years ago in reply to lferrara

Interesting approach.

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0 LuCar Toni over 2 years ago in reply to lferrara

Interesting approach.

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