Due to a bug on XG version, I need to save the 2 APs I bought this year from the trash. AP gets an IP, it has a correct DNS configured. AP has been removed from XG console (even in pending) and wireless setting is disabled.
I created a proper firewall rule, so all ports are open for the moment and HTTPS is disabled. I can see only NTP traffic and nothing more in XG log viewer. Any idea?
Likely the AP still has the config and continue to broadcast. There is a option in SFOS to still broadcast.
You could reset the AP with the ZAP tool. support.sophos.com/.../KB-000039314
I fixed the issue on my own using logic. This is another demonstration that XG does not properly things. I disabled even apd service on XG, nothing. I performed all the steps as discussed in several central wireless KBs but you missed one case. Good luck!
How did you fix it?
Reset the AP is the other solution.