Can't connect APX320

Question

Hello, 
 I need your help. 
 
 I have a new APX320 and some APX320 already installed. 
 When I connect my new APX320 I have a red dot, but my old APX320 are running good with a green dot. 
 
 I try to connect my new APX with old AP cable, I have always a red dot. 
 
 If I connect with a console cable on my new APX and I do a this command "netstat -an", I have this connection : 
 root@OpenWrt:/# netstat -an Active Internet connections (servers and established) Proto Recv-Q Send-Q Local Address Foreign Address State tcp 0 0 127.0.0.1:30003 0.0.0.0:* LISTEN tcp 0 0 10.21.1.159:33333 54.72.67.139:443 ESTABLISHED tcp 0 1 10.21.1.159:53131 52.5.76.173:2713 SYN_SENT tcp 0 1 10.21.1.159:53129 52.5.76.173:2713 SYN_SENT tcp 0 0 ::1:30003 :::* LISTEN 
 
 My APX cant connect to this IP 52.5.76.173 on the port 2713 
 But on my firewall the traffic is allowed. 
 
 Do you have an idea ?

Jaydeep · Accepted Answer

Hi Gionata Castelli 
 Apologies for the inconvenience. There was an issue with the registration of new APX devices with Sophos Central, please refer to this Advisory KBA. It only impacted new device registration, older devices kept working as normal. This is now have been resolved and you should be able to register your new APX devices with Sophos Central.