XGS126 gpupdate took a very long time via VPN

Update: We are still on level 1 support :( Yesterday the support does some performance tests. Among others we found out a very poor upload bandwidht (only a quarter than normal). So we called our ISP what happened with our line. 

Today we had technician in our house to check our line. With his measurement we have a upload speed before the firewall from 40 Mbps and behind the firewall from 10 Mbps.

Any ideas what we can check / do to remove this absolute terrible upload performance?

Update: We are still on level 1 support :( Yesterday the support does some performance tests. Among others we found out a very poor upload bandwidht (only a quarter than normal). So we called our ISP what happened with our line. 

Today we had technician in our house to check our line. With his measurement we have a upload speed before the firewall from 40 Mbps and behind the firewall from 10 Mbps.

Any ideas what we can check / do to remove this absolute terrible upload performance?

Hi Steve,

Thank you for the update. 

I'll put a note in your case concerning the update so I can inform the case handler.

Also, please be advised that I have deleted the duplicate post you created in the German Forum.

Hello Steve,

Adding to what Erick mentioned, I just wanted to let you know that your case would be assigned to an L2, that would go over with you during your next session with the Action Plan.

Regards,

Hello Community,

To update this thread, the case is now closed.

As per the ticket the resolution was the following:

"gpUpdate was slow because queries on AD were failing, the customer disabled the NetBios on AD after that speed was better."

Regards,