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Client Authentication Agent could not validate the certificate

Hi All,

I'm trying to setup the CAA to client pc's, however, when i run CAA it comes up with a message, "Could not validate the certificate, CAA will now close"

Please assist.

 



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  • Hi JanVan,

    Could you verify that all the details are filled in the "Default" certificate authority in System | Certificate | Certificate Authority | Default? Fill up the details and re-download the client for a fresh installation.

    Alongside, make sure MAC binding is not defined for the User definition, who is trying to authenticate from the client.

    Hope that helps.

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi JanVan,

    Could you verify that all the details are filled in the "Default" certificate authority in System | Certificate | Certificate Authority | Default? Fill up the details and re-download the client for a fresh installation.

    Alongside, make sure MAC binding is not defined for the User definition, who is trying to authenticate from the client.

    Hope that helps.

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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