Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Short Firewall Timeouts

RustySchärli

Hello Forum!
i very like the sophos xg firewall im running it on a virtual hyper-v machine on my home domain-network.
Everything works fine but one thing.

I'am a Gamer and i play World of Warcraft (even though warlords of draenor sucks...) the problem is that i'am getting randomly disconnected from the game. If i switch my gateway to my router (i've got 2 gateways atm - 1 the xg firewall and 1 router) everything works fine again.
I tried pinging the firewall while gaming and everytime im getting disconnected the cmd window shows me that there is a timeout. After 2-3 Timeout's everything works fine again. Its very annoying getting disconnected while gaming.
can some1 help me? 



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    Hi Rusty,

    Greetings.

    Please check if you have Anti DoS settings applied. Navigate through options System > System Services > DoS & Spoof Protection>DoS Settings. Disable this option or create a bypass rule for your source IP. The bypass rule will be bidirectional, please refer the screenhot:

    Hope that helps:)

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi Rusty,

    Greetings.

    Please check if you have Anti DoS settings applied. Navigate through options System > System Services > DoS & Spoof Protection>DoS Settings. Disable this option or create a bypass rule for your source IP. The bypass rule will be bidirectional, please refer the screenhot:

    Hope that helps:)

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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