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Update interval of Sophos Client Agent

S0ufiane

Hello guys,

I've applied the default network traffic policy (100 MB Total Data Transfer policy) on a user, but the user usage went up to 140MB before disconnecting him.

Is there a time interval that the Sophos Client Agent waits before sending statistics to the Sophos XG firewall? How does this work?

Best regards.



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    Hi,

    Greetings.

    Sophos Client agent is responsible for authenticating User(s) through XG.

    Before adding any thoughts, I request you to verify the configuration to restrict data usage on a User from here:

    https://www.sophos.com/en-us/support/knowledgebase/123063.aspx

    I suspect the additional 40 MB of data can be an overlap of previous usage of a User.

    Request you to create a test user and restrict the data to 12 MB. 

    Download 100 Mb file from the server located at http://speedtest.ttml.co.in and monitor if the consumption is more than the defined limit.

    Let us know if you have any futher questions.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
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