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Firmware update

When I search for firmware from the SFM it doesn't find any updates even though MR1 has been released. Is it possible to schedule firmware updates via the SFM or do I have to do that from somewhere else?

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0 lferrara over 8 years ago

Brendan,

so inside SFM if you go to System Management > Device Settings > Firmware and you check for the lastest firmware nothing appears?
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0 BrendanMoore over 8 years ago in reply to lferrara

That is correct. I see it on each individual device when I log in but not from the SFM.
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0 RaviPatel over 8 years ago in reply to BrendanMoore

Hi Brendan,

It is possible to schedule firmware updates via SFM Firmware page (System Management > Device Settings > Firmware).

SFM MR-1 firmware is not released yet. Once SFM MR-1 firmware is released ,user can click on check for latest firmware link and upgrade the firmware of SFM.

Ravi
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0 BrendanMoore over 8 years ago in reply to RaviPatel

So in order to update the firmware on the XG's attached to the SFM the SFM has to have the updated firmware first?
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0 RaviPatel over 8 years ago in reply to BrendanMoore

Hi Brendan,

Sorry for confusion.

In order to update the firmware on the XG's attached to the SFM ,user does not need to upgrade SFM firmware first.

Can you provide the firmware version of XG's attached to SFM? if you inside SFM , System Management > Device Settings > Firmware page and you check for the latest firmware nothing appears?

Regards,

Ravi
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0 RaviPatel over 8 years ago in reply to BrendanMoore

Hi Brendan,

Sorry for confusion.

In order to update the firmware on the XG's attached to the SFM ,user does not need to upgrade SFM firmware first.

Can you provide the firmware version of XG's attached to SFM? if you inside SFM , System Management > Device Settings > Firmware page and you check for the latest firmware nothing appears?

Regards,

Ravi
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0 BrendanMoore over 8 years ago in reply to RaviPatel

No worries on the confusion, its probably equally my fault.

The devices are currently at SFOS 15.01.0 and when I go to check for latest firmware on the SFM I do not see any available updates. Also I am using the cloud version of the SFM if that makes any difference.
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0 RaviPatel over 8 years ago in reply to BrendanMoore

Hi Brendan,

Reported issue is already identified bug in SCFM (Sophos Cloud Firewall Manager).

For reference Bug ID is NCCC-2488. Issue will be covered in future releases of SCFM

Ravi
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