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VLAN Traffic getting dropped?

I am having an issue with my Voice VLAN traffic apparently getting dropped in the IPS logs at least according to what I am seeing? How do I prevent this traffic from being dropped? I have the static route in place. 

2016-02-08 14:09:05
Signatures
Drop
-
10.1.1.125 :TCP(57133)
10.1.100.9 :TCP(36008)
20 


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  • Hi Chris,

    Can you check which Signature is Dropped in IPS log and which IPS Policy is applied in the Firewall Rule acting for the specified VLAN services ? 

    Next, you can navigate to the IPS settings from the following path:

    • Objects
    • Policies
    • Intrusion Prevention

    Click on the Selected IPS Policy.

    Here you can Allow the dropped Signature. If you are using a default policy configured inside Firewall, you can create a new IPS Policy to allow the concerned dropped Signature .

    Let me know if you have any further query on this regards.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
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  • Thank you for your reply but we found it was best to set the Layer 3 Switch as everyone's default gateway instead of the Sophos box and this has fixed the problem.