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No Internet Access in HA

JohnMcKinnon

When I setup HA either active-active or active-passive, I cannot connect to the Internet. It is like the firewall is blocking all Internet traffic. E-mail comes through just fine on IMAP though. As soon as the two devices connect, no Internet. When HA is disabled, the Internet is back. Does anyone know what might be going on?



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    Hi John,

    There can be some configuration mismatch.

    I request you to recheck configuration, referring the link:

    Also, check if the WAN link is UP when you deploy the devices in HA. Alongside, check if the Firewall Rule for LAN-WAN communication has MASQ applied, it should be ON.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi John,

    There can be some configuration mismatch.

    I request you to recheck configuration, referring the link:

    Also, check if the WAN link is UP when you deploy the devices in HA. Alongside, check if the Firewall Rule for LAN-WAN communication has MASQ applied, it should be ON.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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