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user cant login admin portal due to wrong 2fa

hi all,

a user of mine cant login the admin portal due to the number only being 30 sec instead of 45 sec, is there any cure for this please

we have tried to get the "sophos authenticator" app from the play store but its no longer there, any other apps we can try

thanks,

rob



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[edited by: Raphael Alganes at 3:11 PM (GMT -8) on 19 Dec 2024]
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