Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

SSL VPN Network Access

I'm a pulling my hair trying to figure out why our SSL VPN users all of a sudden cannot access the network resources. For the most part I moved 99% of our users over to IPsec VPN setups but in some cases, like accessing from China, IPsec does not allow connections.  A few months ago I quickly setup an SSL VPN user for a staff person visiting China, and all went well. This same staff person is going again in a few weeks so I asked them to test the user and it authenticates ok just does not have access to any of the network resources and have no idea why. 

I created a second user to test myself and same problem. I am using Sophos Connect 2.3.2. Any thing you can think of I have missed?

Thanks

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