Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Assistance with Proxy Error Issue

I hope this message finds you well. I am reaching out to request
assistance with an issue I am encountering related to a proxy error
with the sophos XG 330 (Fw1=SFOS  17.5.12 MR-1). I’ve noticed that
when I try to connect to the web console, I receive an error message
indicating a proxy connection problem.

I’ve tried a few troubleshooting steps, such as connecting the
ethernet cable that comes out the wall to the WAN port and also
switching around the cables to different ports, but the issue
persists. As a result, I am unable to connect to the web console so I
can configure the firewall.

Could you please assist in troubleshooting this issue, or provide
guidance on steps I can take to resolve it?

Thank you very much for your help and guidance.



Added TAGs
[edited by: Raphael Alganes at 2:31 PM (GMT -8) on 12 Nov 2024]