I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central.
It did not work. Either Administration -> "Registration" failed
also Sophos Central -> "Sophos Central registration" failed
Live Log found:
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1970-01-01 01:02:53
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messageid="18029" log_type="Event" log_component="Up2Date" log_subtype="System" status="Failed" additional_information="" message="Failed to check for updates"
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The System time was wrong and no NTP server was set.
Solution: After enabling the default NTP server on Webadmin, time corrected and registration worked.
hope it helps someone some day
Added TAGs
[edited by: Raphael Alganes at 2:36 PM (GMT -7) on 10 Oct 2024]
