QoS issues (again)

Hello,

What are the results when you perform the test without any users on the network and please share result? Also have you tried directly testing without the FW? PC->directly connected to router->Speedtest? could you share result if you're getting exactly 500 or at least near 500MB DL speed w/o the FW?

Also could you share your current SFOS version? Thank you

Regards,

I have replied to you, but my post was flagged as spam, possibly due to the fact that I pasted speedtest links to share the results (was running the windows app this time).

Anyway, since I don't know when/if my reply will be unflagged, I am replying again..

So at the moment there is not much bandwidth consumed at the house

Run a speedtest (from a linux machine now) without the firewall rule enabled:

Download: 422.91 Mbps (data used: 407.7 MB)
32.73 ms (jitter: 4.52ms, low: 3.74ms, high: 253.45ms)
Upload: 52.96 Mbps (data used: 25.2 MB)
44.28 ms (jitter: 9.33ms, low: 19.42ms, high: 292.46ms)
Packet Loss: 0.0%

I enable the firewall rule again:

Download: 313.15 Mbps (data used: 238.5 MB)
5.93 ms (jitter: 1.43ms, low: 2.98ms, high: 12.61ms)
Upload: 47.09 Mbps (data used: 22.4 MB)
2.84 ms (jitter: 0.41ms, low: 2.27ms, high: 12.94ms)
Packet Loss: 0.0%

I disabled the rule again and at the next speedtest I got 430/45

I enabled it then once more and got 310/47

The ISP's router is set to bridge mode, which effectively turns it to an ONT

I have seen many times the speed reaching at 500, but even if I didn't, the QoS rule (which has the correct numbers for KBps) should not limit me to 300, it should at least give me the full available speed since it is capped at a higher speed that the actual one. It should not contantly cap me at 300

I am running the latest sfos version SFVH (SFOS 20.0.2 MR-2-Build378)

A suggestion you might like to consider, your hardware is being maxed out. You could try running two or three speed tests at the same time from different devices and look at the diagnostic graphs.

ian

It has crossed my mind and now that you mentioned it, too, I gave it a try

I run a windows app speedtest and a command line speedtest at the same time. During these tests I had the XG console running top.

The tests combined did not exceed  280Mbits down while CPU usage did not exceed 58%.

EDIT : Run again and CPU reached 72%. With only one test running it does not go beyond 60%

Are there any other commands I can issue from the console to possibly get more accurate readings?

The cpu is a 4 core so unless you go into console and run top or similar you will never see what is happening.

i did a deeper investigation into the cou, it is 11 years old model with in built nics, so probably you are seeing the best performance you will get.

ian

ian

Well, top is indeed what I run.

As I mentioned it does not exceed 72% and even that load was only momentarily

Does traffic shaping tax the CPU more?

I assume it does, but still, 72% is fairly low. It still has room to stretch its legs

For what it is worth, here is the CPU graph from the GUI (last 24hours)

Thank you for the graph. What it doesn't show is what the load on each core is? 72% would be the overall load for all cores. Probably means one or more cores is maxed.

Ian

I guess there is always this possibility

I run top from the console but top isn't clear, either.

htop would be a much better option since it distinguishes the CPU usage per core, but it is not installed

Do you happen to know if it is possible to install htop? Is there any possibility at all for sophos to install something additional using a package manager?

EDIT: Well, I found this page https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/134787/sophos-firewall-understanding-top-and-atop-command-in-sophos-firewall-utm#mcetoc_1g4rqfs483

I tried running atop and top with Irix mode on and hit 1 to sort by CPU

While I CPU no CPU going to full utilization I must admit that don't  have a clear picture about it. 

EDIT2: I created a video while running 2 speedtests and showing top in the background. 

Don't know if you can understand more than I do, but if you can spare a minute, please take a look.

EDIT3: I took another video running speedtest more times. Will post it in 5

Here it is/cfs-file/__key/communityserver-discussions-components-files/126/Spedtestvideo.mp4

CPU1 runs to 99.7% and appears to carry the load which looks like thE CPU performance is the limiting factor.

Ian

I guess you mean cpu0, but it makes no difference anyway..

It appears that yes, this is the problem.

I need to consider a new appliance. Thanks Ian.

EDIT: I double checked the video and it seems that the high numbers are for id (which I assume means idle ??)

Are we sure that the CPU is being heavily loaded? If you have some time to explain to me what to observe, please do.

EDIT2: OK just observed in the video a 99% in si on CPU1. I assume this is what you were saying...

It is an old behavior, single connections are getting loaded to a single core. Therefore, most speed tests nowadays offers multi download speedtest per default. 

If you start another speedtest or another download of a file, it will be loaded to the second CPU etc. 

Thats the behavior for years (UTM and SFOS). 

Hi Chris,

if you watch the top of the display you will note that CPU1 idle drops to 0 a number of times in the video.

Ian

Hi Chris,

if you watch the top of the display you will note that CPU1 idle drops to 0 a number of times in the video.

Ian