Signature disk Usage reached 91% exceeding the threshold of 90% (NOT REPORTS)

Hi Sebastian Richter1 , we wish to understand what's causing utilisation signature partition ? Could you please share support access via private message ? 

remote support offer a forum, no way.

Why do you post your solution not here?

Then create a support case. So we can proceed with a normal support procees and escalate it to the Dev teams. 

Yes, I am the only one who has ever had and will have this error and no one here is interested in the solution...

then what is the forum for?

This is a general Sophos XG error and everyone should know the solution if Sophos is unable to permanently solve this problem itself.

From my own experience, the support is absolutely incompetent, the community knows the product better than any support employee I have contacted so far. That's really a shame.

Yes, I am the only one who has ever had and will have this error and no one here is interested in the solution...

then what is the forum for?

This is a general Sophos XG error and everyone should know the solution if Sophos is unable to permanently solve this problem itself.

From my own experience, the support is absolutely incompetent, the community knows the product better than any support employee I have contacted so far. That's really a shame.

So right now, after 9 years, we do not have any kind of insights of this error. Maybe its particular for your installation? 

Over the last years, customer did changes on their systems like UTM or SFOS by using commands or approaches on their appliances without knowing, what they actually do. 

So to speak, we are avoiding posting potential debugging approaches without knowing what is happening on the firewall. 

Let the support process taking this over and they will come up with an initial root cause analyse. 

You are free to share the solution here afterwards. 

it was clear that such an answer would come.
But Google strongly disagrees with you.
And other users here too.

But no, the stupid user must have botched something in the console.

Oh yes, support first sent me a broken link to instructions for the support ID.

No indication of how to switch off the 1-minute email.
And not as simple an answer and instructions as from “dirkotte”.
The support sucks, it's as simple as that, even if you don't want to hear it.

At what point did i imply the customer did something wrong? 

First of all: Your issue has 2 entries on google, one is your post here, second one is actually a support KB: https://support.sophos.com/support/s/article/KB-000036697?language=pt_BR 

This KB gives you clear indications, what you could do.

Can you give me more examples of this issue occurring? I am interested in looking into this to prevent this from happening.