Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Firewall online but offline in Sophos Central

A Sophos Firewall XGS116 is online on the customer's side.

But when I look at the Sophos Central side it says the firewall is offline.

I already rebooted the firewall and upgrade the firmware to SFOS 20.0.2 MR-2-Build378.

But still it stays offline on the Sophos central side.

Can someone help me?



Added TAGs
[edited by: Raphael Alganes at 11:15 PM (GMT -7) on 18 Aug 2024]