Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Policy Mis-Match Error on Sophos VPN Client.

Muhammad Jahanzaib

Hello, we are using Sohpos XG virtual firewall to connect VPN, it was working fine till few days before. Now on connecting we are observing error which states that "Policy mismatch error. Import a new policy for this connection." Please note that applied certificate was expired but it has been replaced with ne one, still observing this error.



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  • 0 in reply to John AV

    High John,

    this is a missunderstanding. We are another company which has the same Problem as Muhammad. You think the TLS Cert is the Problem? If a new one would be generated Do the users need a new config file? We have about 150 Users internal and external. This would be a big problem.

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