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Discussions Replaced firewall with xgs 2300 - video server playback not working

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Replaced firewall with xgs 2300 - video server playback not working

johnm_19 4 months ago

We recently replaced all our xg230 with xgs 2300 firewalls.

Geovision Video server is on a dmz with port forward rule and NAT rule.

Remote playback and viewlog you can't connect to them. Live view works fine. Other sites no issues. Firewalls are setup the same.

If you're on the same network remote playback and viewlog work.

Thanks

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rfcat_vk 4 months ago +1

Hi, did you perform a complete rebuild or restore a backup? Sounds like a rule order or a missing rule. Ian

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0 rfcat_vk 4 months ago

Hi,

did you perform a complete rebuild or restore a backup? Sounds like a rule order or a missing rule.

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 johnm_19 4 months ago in reply to rfcat_vk

Yes, we restored from backup.
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0 Bharat J 4 months ago in reply to johnm_19

Hi johnm_19

Please check and verify traffic flow under MONITOR & ANALYZE || Diagnostics || Packet Capture passing from the same firewall rules and drop packet

Please post the firewall rule as per the packet capture

"Sophos Partner: Networkkings Pvt Ltd".

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0 johnm_19 4 months ago in reply to Bharat J

Is there a way to use the 'drop packet' command and tell it the specific firewall rule?
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0 johnm_19 4 months ago in reply to Bharat J

Is there a way to use the 'drop packet' command and tell it the specific firewall rule?
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