WAN Port Issue

Question

Hello Team, 
 
 We are using the Sophose XG firewall, I would like to raise the concern regarding WAN Ports are not working, can you please help on it

Vivek Jagad · Answer

Hi Niranjan Kumar ,

Thank you for reaching out to the community, if the WAN Port is not becoming active, chances are might be an arp interface issue, this looks like an issue with the arp ping. On the CLI, select option 4. Device Console
system diagnostics utilities arp ping interface Port<no> <gateway ipaddress>

WAN Port Issue

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