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Error registering Sophos XG Firewall Home Edition


hi guys, im new to sophos and im just starting my journey using it and encountered this error when im trying to register the sophos xg home edition. 

Im not sure what could be causing this issue. Im pretty sure its not internet connection because I was able to send this request to the community. 
Can anyone help me with this issue. Thanks in advance and more power to Sophos.

Please refer to the link below for the error im getting.


Edited TAGs
[edited by: emmosophos at 4:51 PM (GMT -7) on 15 May 2024]