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Sophos XGS 87 getting hot fast

Good day all....

Does anyone use a Sophos XGS 87 and experiencing that the Firewall is getting very hot after shot time?

My FW is running 30Min now and is already producing great heat, and I am just configuring the settings at the moment.

THX for any experience feedback of other users running same device.

Tim



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  • Hi Vertical Technik,

    Thank you for reaching out to Sophos Community.

    Kindly reach out to Sophos Support to have this properly checked; there might be a possibility for a power supply defect. 

    For further root cause analysis, kindly create a case and also share the case number here.

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

  • Thank you very much for taking your time to answer. Unfortunately I have finally decided not to use Sophos, therefore I will not continue to setup and run this FW.

    As we use pfSense and are use to the webGUI of pfSense, we found that the Sophos webGUI is not userfriendly for us, which is a personal opinion only.

    I wish you all the best and many thanks for the support provided, highly appreciated.! Bless

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  • Thank you very much for taking your time to answer. Unfortunately I have finally decided not to use Sophos, therefore I will not continue to setup and run this FW.

    As we use pfSense and are use to the webGUI of pfSense, we found that the Sophos webGUI is not userfriendly for us, which is a personal opinion only.

    I wish you all the best and many thanks for the support provided, highly appreciated.! Bless

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