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after changing the ip address of the primary sophos , seconadry became faulty

we are changing the network in our work, once we started to change IP address of primary Sophos to a different Ip in different subnet, the secondary became faulty.

we have HA and configured well and working well too

any clues?

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0 Raphael Alganes 6 months ago

Hello,

Could you share more details on your network (network addressing scheme, IP addresses for the interfaces etc.) It would also be of help if you could share a network diagram and the change/s you aim to configure on your network. Also, by saying you have HA configured well and working well, too, does it mean you currently have a Sophos Firewall with HA configured, and that is the one you're trying to reconfigure with a new IP address scheme? Kindly confirm.

Thank you

Raphael Alganes
Community Support Engineer | Sophos Technical Support
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0 Erick Jan 6 months ago in reply to Raphael Alganes

Hi,

In addition, can you further explain the faulty part behavior is?

Is it not accessible, freezing, and so on?

Kindly elaborate on the situation so that we can assist you.

Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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