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Being knocked out of Firewall management

We are managing our firewalls from Sophos Central. We will login to Sophos Central, go into firewall management and choose the firewall and start managing it. The timing is random, but in the midst of managing the firewall we will be kicked out of the firewall and have to go back in to it. This occurs in a little as two minutes, and the timing is random from there. Some days, like today it can occur 5-6 times an hour.

It is super frustrating and time consuming. Anyone have any ideas why?



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  • Welp I guess back to starting an official sophos support case, they'll have to dig into this one.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

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    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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