Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Pop-ups all over the firewall

Hi,

As of last months I notice that on most Tabs and with many options Sophos is now showing pop-ups. I see this with VPN settings, NAT rules, Authentiations etc.

Most of these Pop-ups cover information I need, options I want to select and it makes working with the firewalls very annoying. It actually never helps me with anything.

Is there a way to turn this off?

Looking forward,

Niels



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[edited by: emmosophos at 7:25 PM (GMT -7) on 23 Apr 2024]
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  • Hello  ,
    Thanks for the feedback. The smart tip is not displaying where it should, and we'll address it as soon as possible.

    As  mentioned, these smart tips are very useful for first-time users or people that set and forget, and need to change the configuration of their firewall from time to time. I understand that for partners and people like you, these might be a little in the way.

    We are looking at ways to prevent the smart tips to show all the time so that they are still helpful and not in your way.

    Hope that helps,
    Rémi


     

  • Hi Remi,

    Thanks for your reply, indeed the messages are gone. I needed to relog into the firewall or maybe I was impatient Slight smile

    Looking forward to Sophos changing this is a more convenient presentation.

    The Sophos assistant itself is not in the way, I can ignore this without problems. Maybe it is a good idea to show the pop-up messages in the Assistant, I can image that first time users will use the assistent if the get lost or need some more information.

    Kind regards,

    Niels

Reply
  • Hi Remi,

    Thanks for your reply, indeed the messages are gone. I needed to relog into the firewall or maybe I was impatient Slight smile

    Looking forward to Sophos changing this is a more convenient presentation.

    The Sophos assistant itself is not in the way, I can ignore this without problems. Maybe it is a good idea to show the pop-up messages in the Assistant, I can image that first time users will use the assistent if the get lost or need some more information.

    Kind regards,

    Niels

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