RED15/w are EOL, I know.
We have some up running and they are fine.
Today I powered up a RED15 and a RED15W
both need to update firmware and will never come online again so I have the feeling, Sophos is actively blocking the something here?
For the the first device I suspected a hardware fault and tried the second - but I do not belive both are faulty suddenly.
RED15:
Tue Jan 9 08:08:43 2024Z REDD INFO A3501xxxxx210A/RED15-frei-2 transfered bytes TX: 0 RX: 0
Tue Jan 9 08:09:17 2024Z REDD INFO server: New connection from 109.xx.xx.177 (cipher ECDHE-RSA-AES256-GCM-SHA384), rev1
Tue Jan 9 08:09:18 2024Z REDD INFO Disabling debug
Tue Jan 9 08:09:18 2024Z REDD INFO connected OK, pushing config
Tue Jan 9 08:09:18 2024Z REDD INFO command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
Tue Jan 9 08:09:18 2024Z REDD INFO Initializing connection running protocol version 0
Tue Jan 9 08:09:18 2024Z REDD INFO Sending json message {"type":"WELCOME","data":{}}
Tue Jan 9 08:09:20 2024Z REDD INFO command '{"data":{},"type":"CONFIG_REQ"}'
Tue Jan 9 08:09:20 2024Z REDD INFO Sending json message {"data":{"fullbr_dns":"","debug_level":0,"bridge_proto":"none","manual2_address":"","branchname":"xxxxxxxxxxxxxx
Tue Jan 9 08:09:20 2024Z REDD INFO command '{"data":{"message":"Firmware update required. Trying provisioning service ..."},"type":"DISCONNECT"}'
Tue Jan 9 08:09:20 2024Z REDD INFO Disconnecting: Firmware update required. Trying provisioning service ...
Tue Jan 9 08:09:21 2024Z REDD INFO A3501xxxxx210A/RED15-frei-2 is now disconnected
Tue Jan 9 08:09:21 2024Z REDD INFO device is disconnected.
RED15W:
Tue Jan 9 10:19:23 2024Z REDD INFO connected OK, pushing config
Tue Jan 9 10:19:24 2024Z REDD INFO command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
Tue Jan 9 10:19:24 2024Z REDD INFO Initializing connection running protocol version 0
Tue Jan 9 10:19:24 2024Z REDD INFO Sending json message {"data":{},"type":"WELCOME"}
Tue Jan 9 10:19:25 2024Z REDD INFO command '{"data":{},"type":"CONFIG_REQ"}'
Tue Jan 9 10:19:25 2024Z REDD INFO Sending json message {"type":"CONFIG_REP","data":{"prev_unlock_code":"[removed]","hostname_balancing":"failover","uplink_mode""xxxxxxxxxxxxxx
Tue Jan 9 10:19:26 2024Z REDD INFO command '{"data":{"message":"Firmware update required. Trying provisioning service ..."},"type":"DISCONNECT"}'
Tue Jan 9 10:19:26 2024Z REDD INFO Disconnecting: Firmware update required. Trying provisioning service ...
Tue Jan 9 10:19:26 2024Z REDD INFO A36017xxxxxxx4324/RED15w-frei-3 is now disconnected
Tue Jan 9 10:19:26 2024Z REDD INFO device is disconnected.
Tue Jan 9 10:22:57 2024Z REDD INFO server: New connection from 109.xx.xx.177 (cipher ECDHE-RSA-AES256-GCM-SHA384), rev1
Tue Jan 9 10:22:58 2024Z REDD INFO Disabling debug
Tue Jan 9 10:22:58 2024Z REDD INFO connected OK, pushing config
Tue Jan 9 10:22:59 2024Z REDD INFO command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
Tue Jan 9 10:22:59 2024Z REDD INFO Initializing connection running protocol version 0
Tue Jan 9 10:22:59 2024Z REDD INFO Sending json message {"data":{},"type":"WELCOME"}
Tue Jan 9 10:23:00 2024Z REDD INFO command '{"data":{},"type":"CONFIG_REQ"}'
Tue Jan 9 10:23:00 2024Z REDD INFO Sending json message {"type":"CONFIG_REP","data":{"manual_defgw":"","route_mode":"default","version_red15":"1-546-fea488294-b1551d"xxxxxxxxxxxxxx
Tue Jan 9 10:23:01 2024Z REDD INFO command '{"data":{"message":"Device configuration has changed, reconnecting ..."},"type":"DISCONNECT"}'
Tue Jan 9 10:23:01 2024Z REDD INFO Disconnecting: Device configuration has changed, reconnecting ...
Tue Jan 9 10:23:01 2024Z REDD INFO A3601xxxxxx74324/RED15w-frei-3 is now disconnected
Tue Jan 9 10:23:01 2024Z REDD INFO device is disconnected.
Tue Jan 9 10:24:13 2024Z REDD INFO A3601xxxxxx74324/RED15w-frei-3 transfered bytes TX: 0 RX: 0
Tue Jan 9 10:26:05 2024Z REDD INFO server: New connection from 109.xx.xx.177 (cipher ECDHE-RSA-AES256-GCM-SHA384), rev1
Tue Jan 9 10:26:06 2024Z REDD INFO Disabling debug
Tue Jan 9 10:26:06 2024Z REDD INFO connected OK, pushing config
Tue Jan 9 10:26:07 2024Z REDD INFO command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
Tue Jan 9 10:26:07 2024Z REDD INFO Initializing connection running protocol version 0
Tue Jan 9 10:26:07 2024Z REDD INFO Sending json message {"type":"WELCOME","data":{}}
Tue Jan 9 10:26:08 2024Z REDD INFO command '{"data":{},"type":"CONFIG_REQ"}'
Tue Jan 9 10:26:08 2024Z REDD INFO Sending json message {"type":"CONFIG_REP","data":{"username":"","lan2_vids":"","asg_ca":"[removed]","uplink2_mode":"","lan3_mode":"","t"xxxxxxxxxxxxxx
Tue Jan 9 10:26:09 2024Z REDD INFO command '{"data":{"message":"Firmware update required. Trying provisioning service ..."},"type":"DISCONNECT"}'
Tue Jan 9 10:26:09 2024Z REDD INFO Disconnecting: Firmware update required. Trying provisioning service ...
Tue Jan 9 10:26:09 2024Z REDD INFO A3601xxxxxx74324/RED15w-frei-3 is now disconnected
Tue Jan 9 10:26:09 2024Z REDD INFO device is disconnected.
Tue Jan 9 10:26:25 2024Z REDD INFO server: New connection from 109.xx.xx.177 (cipher ECDHE-RSA-AES256-GCM-SHA384), rev1
Tue Jan 9 10:26:25 2024Z REDD INFO Disabling debug
Tue Jan 9 10:26:25 2024Z REDD INFO connected OK, pushing config
Tue Jan 9 10:26:26 2024Z REDD INFO command '{"data":{"version":"0"},"type":"INIT_CONNECTION"}'
Tue Jan 9 10:26:26 2024Z REDD INFO Initializing connection running protocol version 0
Tue Jan 9 10:26:26 2024Z REDD INFO Sending json message {"data":{},"type":"WELCOME"}
Tue Jan 9 10:26:27 2024Z REDD INFO command '{"data":{"fw_update_counter_exceeded":"1-546-fea488294-b1551d2"},"type":"STATUS"}'
Tue Jan 9 10:26:28 2024Z REDD INFO Deactivated red, fw update counter exceeded
Tue Jan 9 10:26:29 2024Z REDD INFO command '{"data":{},"type":"CONFIG_REQ"}'
Tue Jan 9 10:26:29 2024Z REDD INFO Sending json message {"type":"CONFIG_REP","data":{"hub_hostname":"212.126.215.59","asg_cert":"[removed]","asg_key":"[removed]","lan3_mode":"xxxxxxxxxxxxxx
Tue Jan 9 10:26:35 2024Z REDD INFO command '{"data":{"message":"May not update firmware: Firmware update counter exceeded"},"type":"DISCONNECT"}'
Tue Jan 9 10:26:35 2024Z REDD INFO Disconnecting: May not update firmware: Firmware update counter exceeded
Tue Jan 9 10:26:36 2024Z REDD INFO A3601xxxxxx74324/RED15w-frei-3 is now disconnected
Tue Jan 9 10:26:36 2024Z REDD INFO device is disconnected.
This thread was automatically locked due to age.
