Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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the user portal automatically logs out and returns to the login page when I click on a download link or a menu

Saks

Hello,
I am currently configuring a new Sophos Firewall XGS116W SFOS 18.5.3 MR-3 BUILD408
I configured a ssl remote access vpn. when I go to the user portal to download the configuration,
the login page is displayed and authentication works. But from there there is a problem:

Either The page is displayed with the download links, but as soon as I click on a link or a section on the left (for example Download client), it logs me out and redirects me to the login page.

Either it slows down constantly or shows me {"status":"Session Expired"}

You have an idea ??

Thanks for your help



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