Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Routing issues through RED tunnel

We have a banking customer with Sophos deployment and the network looks like below:

Firewalls: XGS 87 (12nos), XGS 107 (2nos), XGS on AWS (1nos)

Network:

XGS 107 is deployed at DC and HO

AWS hosts their software and has a Sophos deployed there

XGS 87 deployed at branches

Connectivity:

All physical Firewalls have RED tunnel connectivity with AWS

All branches have IPSEC VPN connectivity with HO and DC

Traffic Flow:

The banking application traffic gets routed directly from branches to AWS through RED Tunnel

The intranet traffic flows through IPSEC VPN

The ATM traffic flows through IPSEC VPN to DC where the ATM switch is connected

Issue:

Every morning the traffic from the ATM switch to the AWS gets stuck. All ATMs are able to connect to the ATM switch through the IPSEC tunnel but the traffic through RED is impacted. A simple RED tunnel switch off / on process resumes normal operations, but that is a workaround and not a solution. 

Any idea as to where we can lookup for this particular issue?



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