Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Webpolicy not working

arshad arif

my machine is XG125 (SFOS 19.5.2 MR-2-Build624 , I had tried to block facebook using webpolicy.policy tester shows that site is blocked but i'm getting the page.




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    Hi Arshad,

    Thank you for reaching out to Sophos Community.

    Have you tried to use any how-to videos, documentation, Sophos Assistant, or KBA to try to check the issue?

    • Would it be possible to share a screenshot of your Web filtering rule( verify if the Scan HTTP and decrypted HTTPs is enable)
    • Screenshot of log viewer upon testing the Web Policy. Verify with the help of Packet Capture which FW rules the traffic forwards.
    • Also, were the FW Rules in the very top place? If not, kindly create a test rule on the very top position.

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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  • 0

    Hi Arshad,

    Thank you for reaching out to Sophos Community.

    Have you tried to use any how-to videos, documentation, Sophos Assistant, or KBA to try to check the issue?

    • Would it be possible to share a screenshot of your Web filtering rule( verify if the Scan HTTP and decrypted HTTPs is enable)
    • Screenshot of log viewer upon testing the Web Policy. Verify with the help of Packet Capture which FW rules the traffic forwards.
    • Also, were the FW Rules in the very top place? If not, kindly create a test rule on the very top position.

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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