Hi l have a XG 310 RUNNING V18.54.
We have a captive portal issue .. when users try to access the captive portal link with the IP address , its showing the attached error
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Hi l have a XG 310 RUNNING V18.54.
We have a captive portal issue .. when users try to access the captive portal link with the IP address , its showing the attached error
STAS is a method of authentication.
AD SSO is a method of authentication.
Having both enabled at the same time causes problems as they both try to authenticate the same connection.
I just use STAS and Web Authentication method.
This means l should remove AD SSO,(I should turn off Match known users)??? if l want to use STAS and web authentication
Anesu Dangarembwa | Sophos Engineer | Covenant Technologies
STAS uses Client Authentication [Option Under the administration > device access] And captive Portal uses captive portal. To continue use the STAS the option "Match known user" is compulsory. And for captive portal option "Use web authentication for unknown users" is compulsory
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
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Okay
So how do l solve this case, let's say the two authentication methods are causing problems
if l don't want to use AD SSO and l want to use Web and STAS ONLY
Anesu Dangarembwa | Sophos Engineer | Covenant Technologies
Does this mean l should disable AD SSO in Device Access
Anesu Dangarembwa | Sophos Engineer | Covenant Technologies
Does this mean l should disable AD SSO in Device Access
Anesu Dangarembwa | Sophos Engineer | Covenant Technologies
Yes, AD SSO & STAS are two separate authentication methods, if you want to use use Web and STAS ONLY create separate rules as per the suggested option enablement mentioned above. Anesu Dangarembwa and disable the AD SSO.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.