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VLAN clients receives IP from DHCP but can't access internet

Hi! I've created a new VLAN and DHCP server for it on the firewall. The clients on the VLAN can successfully get an IP address from the DHCP server but cannot resolve websites / or have internet access. Any tips? See below DHCP server config & firewall rule:

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rfcat_vk over 1 year ago +1 suggested

please check the value your wifi network is showing to see if it matches your dhcp settings. ian

0 emmosophos over 1 year ago in reply to dsurfer

Hello there,

Thank you for contacting the Sophos Community.

Adding to what has been mentioned, try doing a GUI Packet Capture to confirm if the traffic is hitting a specific Firewall Rule and NAT rule.

Diagnostics >> Packet Capture >> Configure >> Under "Enter BPF String" enter 192.168.200.101 >> Save >> Turn On

Note: Use the actual current IP of the Windows computer

After that do a ping to 8.8.8.8 and see what the Packet capture shows, you might need to click "Refresh"

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
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0 dsurfer over 1 year ago in reply to emmosophos

Thanks! The solution was given to me by bharat J to create a NAT rule (see below) and set it at the top of the rules:
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